# Privacy Policy Source: https://harry-morley.co.uk/privacy-policy/ Updated: 2026-01-10T16:41:39+00:00 --- # Privacy Policy # **Privacy Policy** Harry Morley Skin Clinic ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [[https://harry-morley.co.uk/](https://harry-morley.co.uk/)] or use our services. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other applicable privacy and data protection laws. By accessing or using our services, you consent to the practices outlined in this Privacy Policy. ### 1. Information We Collect We may collect and process the following categories of personal data: **a) Personal Identification Data:** - Full name - Date of birth - Gender - Address - Email address - Phone number **b) Health and Treatment Data:** When you book a consultation or treatment with us, we may collect sensitive data regarding your: - Medical history - Skin condition(s) - Current medications - Allergies and sensitivities - Photographs (before and after treatment) **c) Transaction Data:** - Payment card details (processed securely via third-party payment processors) - Billing address - Transaction history **d) Technical and Usage Data:** - IP address - Browser type and version - Time zone setting and location - Device information - Pages visited and interaction data - Referral source (e.g., how you found our site) **e) Marketing and Communication Data:** - Your preferences for receiving marketing emails or offers - Feedback or responses provided via surveys and forms ### 2. How We Use Your Information We use your personal data for the following lawful purposes: - To schedule and manage your consultation or treatment appointments - To provide personalised skincare and treatment plans - To manage payments and billing processes - To respond to enquiries, messages, or requests submitted via our website or by email - To send appointment reminders, aftercare instructions, or other essential service communications - To manage client records in accordance with medical and professional standards - To comply with legal and regulatory requirements - To improve our website, services, and user experience through analytics - To send you marketing offers and updates (only if you have given consent) We do **not** sell, rent, or trade your personal data to any third parties. ### 3. Legal Basis for Processing Under UK GDPR, the lawful bases we rely on for processing personal data include: - **Consent** – where you have explicitly agreed to receive marketing communications or allow us to use certain cookies - **Contract** – where processing is necessary to provide you with our treatments or manage bookings - **Legal obligation** – where we are required to retain health records under regulatory standards - **Legitimate interests** – for service improvement, business operations, or communications directly related to your care ### 4. How We Store and Secure Your Data Your data is stored securely in our clinic’s systems, including electronic practice management software, with appropriate security protocols in place. We take the following steps to safeguard your data: - Access to client records is restricted to authorised personnel only - Password protection and encrypted systems are in place - Payment information is handled by secure, PCI-compliant third-party providers - We conduct regular reviews of our security procedures and staff training All sensitive health information is stored in line with the UK Data Protection Act 2018 and retained only as long as necessary for medical and legal compliance. ### 5. Data Retention We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or medical requirements. Typically: - Medical records: Retained for at least 10 years in line with professional standards - Transaction and booking records: Retained for up to 7 years for tax and audit compliance - Marketing preferences: Retained until you withdraw consent You have the right to request deletion of your data, subject to our legal and regulatory obligations. ### 6. Sharing Your Data We may share your information with trusted third parties only when necessary: - **Medical professionals or specialists** (with your consent) - **Payment service providers** (e.g., Stripe, Square) - **Email marketing platforms** (e.g., Mailchimp, only with opt-in consent) - **IT and website service providers** who maintain our systems All third-party providers are required to comply with data protection laws and are contractually obligated to keep your data secure and confidential. ### 7. Your Data Protection Rights Under the UK GDPR, you have the following rights: - **Right to access** – You can request a copy of the personal data we hold about you - **Right to rectification** – You can ask us to correct any inaccurate or incomplete data - **Right to erasure** – You can request deletion of your data under certain conditions - **Right to restrict processing** – You may request we pause processing your data - **Right to data portability** – You can request your data be transferred to another provider - **Right to object** – You may object to our use of your data for direct marketing - **Right to withdraw consent** – You can withdraw your consent at any time for marketing or optional processing To exercise any of these rights, please contact us using the details below. ### 8. Cookies and Website Tracking Our website uses cookies to enhance your browsing experience and collect usage data for analytics. Cookies are small text files placed on your device. We use: - **Essential cookies** – for core site functionality - **Analytics cookies** – to monitor site performance (e.g., Google Analytics) - **Marketing cookies** – for retargeting ads (only with consent) When you first visit our website, a cookie banner will request your consent to use non-essential cookies. You can manage or withdraw cookie consent at any time through your browser settings. ### 9. Marketing and Communications If you have opted in, we may contact you with news, promotions, or skincare tips by email or SMS. You may unsubscribe from these communications at any time by: - Clicking the “unsubscribe” link in any marketing email - Contacting us directly at: hello@harry-morley.co.uk We will never send marketing messages without your prior consent. ### 10. Third-Party Links Our website may contain links to other websites or social media platforms. Please be aware that once you leave our site, we are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of each external site you visit. ### 11. Children’s Privacy Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors. If you believe we may have collected data about a child, please contact us immediately so we can remove it. ### 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in law or improvements in how we handle your data. Any changes will be posted on this page with the updated revision date. We encourage you to check this page periodically for updates. ### 13. Contact Us If you have any questions about this Privacy Policy, your personal data, or wish to make a complaint or data access request, you can contact us: **Harry Morley Skin Clinic** Email: hello@harry-morley.co.uk Website: [https://harry-morley.co.uk](https://harry-morley.co.uk) #### Customers Reviews I have been going to Harry for many years now I wouldn't go to anyone else. My skin always feels refreshed and is always glowing. I am always getting compliments about my skin and that is all down to Harry. From the minute you walk in you will feel at ease and pampered. Michelle Hawker Google Reviews I trained with Harry to bring the Japanese head spa to my treatment list and can honestly say it was one of the best courses I’ve been on. Him and Michelle couldn’t do enough for me to make sure I was okay, needed anything going over again and made me aware where I was going right and how I could also improve. Danyelle Morley Google Reviews I had honestly the best facial ever with Harry. Thank you so much! You made me feel so comfortable as soon you opened the door. I highly recommend Harry to everyone and can't wait to come back again. 5* 🙂 Genna Millard Google Reviews Harry is the best of the best. I suffered with serious acne for over a year tried everything from doctors to dermatologist, every product - nothing worked until I met Harry! I can’t thank him enough. Harry completely transformed my skin. A luxury experience and personal touch, with bespoke routine and follow ups calls. Samantha Lester Google Reviews I love coming to see Harry, I have various treatments depending on my skin at the time of booking and the experience is unbelievable from the moment of stepping into his room until the end. He is super professional and uses his knowledge to suggest the best products. Always get a message after, checking in to make sure all is good. Gail Davies Google Reviews ## Experience The Power of Obagi At Harry Morley we can prescribe Obagi Medical Products which have been specifically formulated to transform the skin from within to result in yonger, healthier-looking skin. The Obagi Medical Product range helps reduce the visible signs of ageing such as: - fine-lines - wrinkles - melasma (dark sports) - hyper-pigmentation - laxity and uneven texture with additional targeted treatments for acne. Obagi is a complete skin care company designed and tested for every skin type – there really is a solution for everyone. ## Experience The Power of Obagi At Harry Morley we can prescribe Obagi Medical Products which have been specifically formulated to transform the skin from within to result in yonger, healthier-looking skin. The Obagi Medical Product range helps reduce the visible signs of ageing such as: - fine-lines - wrinkles - melasma (dark sports) - hyper-pigmentation - laxity and uneven texture with additional targeted treatments for acne. Obagi is a complete skin care company designed and tested for every skin type – there really is a solution for everyone. [booking](https://harry-morley.co.uk/booking) [About Us](https://harry-morley.co.uk/about-us) Rated Excellent on Google ![Harry-Morley-Circular-Logo-Gold-Background-1024x1024](https://harry-morley.co.uk/wp-content/uploads/2025/06/Harry-Morley-Circular-Logo-Gold-Background-1024x1024-1.jpg)